1. Who We Are
If you have any questions or require more information, do not hesitate to Contact Us.
2. Information Collection and Use
We may ask you to provide us with certain personal information that we can use to contact or identify you while using our service. Personal Information may include, but is not limited to:
- Email Address
- Company Name (if applicable)
- Phone Number
- Payment Method and preferred Currency
- Email Preferences.
This information is collected once you have consented to receive communications from us, register an account with us, or have purchased our services.
3. Log Data
We collect information that your browser sends whenever you visit our website (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type and browser version. In addition, it may consist of the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics. Any personal information is not linked. The purpose of the data is to analyse trends, manage the site, track users’ movement on the website, and gather demographic information.
Cookies are files with a small amount of data, which may include a unique anonymous identifier. They are sent to your browser from a website and stored on your computer’s hard drive.
Like any other website, we use “cookies” to collect information. You can tell your browser to show you when a cookie is sent or refuse all cookies. However, if you do not accept cookies, you may not use some parts of our website.
We use four types of “cookies” on this website. They are Technical or functional cookies, Statistics cookies, Advertising cookies and Marketing/Tracking cookies.
5. Service Providers
We may call upon third-party companies and individuals. For instance, to support our service, provide the service on our behalf, perform service-related services, or assist us in analysing how you use our service.
These third parties have access to your Personal Information only to perform these tasks on our behalf. They are obligated not to disclose or use it for any other purpose.
5.2 LiteSpeed Cache
This site utilises caching to enable a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site admin but may easily be purged by the admin before their natural expiration, if necessary.
reCAPTCHA is used across our website to protect us from spam and abuse, including our contact form. Using our contact form could send personal data, including your IP address, to Google. However, the contact form itself does not:
- Track users by stealth,
- Write any personal user data to a database,
- Send any data to external servers,
See their Advertising page for more information about Google Ads, how Google uses your information in the context of advertising and how long Google stores this information.
Mailchimp is the platform we use for email marketing. Data is recorded and sent when you give your consent by ticking a checkbox as part of the form on our website. We also use a double opt-in system when signing up for our email marketing ‘Keep up to date’. In other words, it means we will only receive your data once you have confirmed your opt-in preference through a verification email. We collect data types, including but not limited to: names and email addresses.
5.5 WHMCS and Payment Gateways
We use the WHMCS platform installed locally to automate our ordering system. The tools we use include invoicing/billing/providing services/support. To purchase services, you are required to register an account with us. We will ask for some personal information as part of opening an account.
We securely store your data within a protected database. Collecting personal data about an individual to fulfil a contractual obligation (our services) is the lawful basis for collecting personal data.
We have taken all reasonable steps to secure your data as advised within WHMCS documentation.
Stripe is Tokenisation Gateway that can perform repeat billing by storing the original transaction details or a reference number. In other words, it does not hold the whole credit card number.
6. Security / Transfer of Data Abroad
The security of your Personal Information is important to us. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
You can help protect your data by keeping your password confidential. We strongly advise you to enable two-factor authentication within your account for increased security.
If you visit this site from a country other than the country where our servers are located, your communications with us may result in transferring information (including your account information) across international boundaries. By visiting this site and communicating electronically with us, you consent to such transfers.
7. Links to Other Websites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
8. Children’s Privacy
Our service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and aware that your child has provided us with Personal Information, please Contact Us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
9. Compliance with Laws
We will disclose your Personal Information where required to do so by law.
10. Your Data Protection Rights
WowJamWeb would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request WowJamWeb for copies of your data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that WowJamWeb correct any information you believe is inaccurate. You also have the right to request WowJamWeb to complete the information you think is incomplete.
- The right to erasure – You have the right to request that WowJam erase your data under certain conditions.
- The right to restrict processing – You have the right to request that WowJamWeb limit the processing of your data under certain conditions.
- The right to object to processing – You have the right to object to WowJamWeb’s processing of your data, under certain conditions.
- The right to data portability – You have the right to request that WowJamWeb transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: email@example.com.
11. Contact Us